Frequently Asked Questions
Our All-Inclusive Pet and Home Care Service in Solano County
1. How does the service work?
House Calls comes into your home to provide tender loving care to your pets where they live. More details and visit descriptions can be found on our Services & Rates page.
2. Can my pet come to you?
3. Can a pet sitter stay in my home all day or overnight?
4. What is your cancellation policy?
Pet Sitting: Because we are 100% dedicated to you when you make a reservation and will turn away other reservations, our cancellation policy is as follows:
More than 2 weeks notice: No payment due
7-14 days notice: 25% of total invoice due
3-6 days notice: 50% of total invoice due
Less than 3 days notice: full total of invoice due
5. How can I pay you?
Your online portal is the key to all House Calls needs including paying your invoice. Payments are due by the first day of service. You can pay in your portal via credit or debit card.